Terms and Conditions – Sea of Spa

1. Introduction

Welcome to Sea of Spa (“we,” “our,” “us”). These Terms and Conditions govern your use of our website https://seaofspa.co.uk and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

2. Company Information

Sea of Spa is a UK-based retailer providing a range of skincare and beauty products inspired by natural Dead Sea minerals.

3. Use of Our Website

• You must be at least 18 years old or have parental consent to use our website.
• You agree not to use our website for any unlawful purpose or in a way that could harm, disable, or impair its functionality.
• All content on this site, including text, images, and branding, is owned by or licensed to Sea of Spa and protected by copyright law.

4. Product Information

We aim to ensure all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error after you place an order, we will inform you and offer the option to confirm or cancel your order.

5. Orders and Payments

• Orders are confirmed only when full payment is received.
• Prices include VAT where applicable.
• We accept major debit/credit cards and other payment methods displayed at checkout.
• Sea of Spa reserves the right to refuse any order at our discretion.

6. Delivery

We aim to dispatch orders on the same day. Items on backorder may take up to 3 weeks depending on availability. See our Delivery Policy for full details.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return it in accordance with our Refund & Returns Policy. Items must be unopened, unused, and in their original condition.

8. Accounts and Security

Customers are responsible for maintaining the confidentiality of their account details. Sea of Spa is not liable for any unauthorised access resulting from your failure to protect login information.

9. Limitation of Liability

Sea of Spa is not liable for indirect or consequential damages arising from the use of our website or products, except where required by law.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.